Customer Service


Georgia Boot® is a federal registered trademark of Rocky Brands, Inc.

All Georgia Boot Products have a 1-year, limited warranty in normal use against any manufacturing flaw(s), defective materials and workmanship.

This warranty also covers Gore-Tex® bootie liners against leakage for 1 year. All boots with Georgia waterproof constructions are guaranteed waterproof for 6 months from date of purchase.

The Georgia Boot warranty does not cover damage due to holes worn in toes, burn marks, punctures, cuts, and abrasions from outside causes or misuse and/or abuse by the wearer.

The warranty may be void if the user applies any materials not recommended, such as polishes, oils, or other chemicals that result in damage to the materials of the footwear.

In addition to our one-year manufacturer's defect warranty, all Georgia Boot Comfort Systems are backed by a 30-Day Comfort Guarantee. Our Comfort Systems include the AMP, AMP LT, AMP X-Lite, CC5, CC6, CC7, Comfort Core Next Gen (CC8) and TDC insoles. If you purchase a pair of our footwear equipped with any of these Comfort Systems, or a pair of the insoles, and do not feel they are more comfortable than our competitors, you can return them within 30 days for a full refund. Returns will not be accepted without a proof of purchase from or one of our Authorized Georgia Boot retailers.

All products must be returned and inspected before full credit is issued or a replacement of the same or equal value is given. Georgia Boot does not pro rate or offer partial credit. We will replace all Georgia products at our discretion.

We expect our Retailers to handle and accept returns in accordance with the Georgia Boot warranty and return policy. If footwear was purchased directly from Rocky Brands please contact 1-866-442-4908 to obtain your return authorization number.

If your boots were not purchased from either Rocky Brands or one of our Authorized Dealers this voids the warranty.